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MASK AIMASK AIMASK AI
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Core Services
AI Workflow Automation

Reliable, monitored automations across your stack.

Custom AI Agents

Agents that research, draft, route, and act.

RAG & Knowledge Systems

Your docs and SOPs, searchable with citations.

AI SaaS Product Engineering

Production-ready AI products, from concept to launch.

AI Chatbots & Assistants

Support and internal assistants on web and WhatsApp.

Dashboards & Internal Tools

Dashboards and portals for your AI and ops data.

Ways to Start
AI Systems Audit

Free 30-minute call to find where AI fits.

AI Architecture & Discovery Sprint

Roadmap, architecture, and prototype in 1–2 weeks.

Workflow Automation Sprint

Automate one repetitive workflow end to end.

AI Agent Build Sprint

A custom agent for one defined business task.

RAG Knowledge System Sprint

A trusted AI assistant over your knowledge base.

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Inside MASK AI
Who We Are

Our mission, origins, and the manifesto that drives our AI solutions.

Our Team

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MASK AIMASK AIMASK AI
All ServicesAI Workflow AutomationCustom AI AgentsRAG & Knowledge SystemsAI SaaS Product EngineeringAI Chatbots & AssistantsDashboards & Internal Tools
AI SprintsAI Systems AuditAI Architecture & Discovery SprintWorkflow Automation SprintAI Agent Build SprintRAG Knowledge System Sprint
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Case StudiesInsights
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Knowledge & Retrieval

RAG & Knowledge Systems for real operations.

We build knowledge systems that ingest, structure, and retrieve the right information at the right time. Results are grounded, traceable, and safe for business-critical use.

Book an AI Systems AuditTalk to the team
The problem

What this solves

Companies accumulate enormous amounts of knowledge: SOPs, product docs, support tickets, PDFs, policy documents, and internal wikis. Most of it is impossible to find quickly, never updated consistently, and not accessible to the people who need it most.

The system

What we build

A retrieval-augmented generation (RAG) pipeline that ingests your documents, cleans and structures the content, builds a vector search layer, and serves accurate, source-cited answers. The system is built to be maintained: you can update content, add new sources, and monitor answer quality over time.

Applications

Common use cases

Internal knowledge bases for operations teams
Customer-facing support assistants
Policy and compliance Q&A systems
Employee onboarding and HR helpdesks
Product documentation assistants
Regulated industry knowledge management
In production

Built with this service

All case studies
Nutrition AI · WhatsApp Product

Atleet Buddy WhatsApp Nutrition Assistant

A book-grounded WhatsApp assistant with safer answers, subscriptions, and admin visibility.

  • LLMs
  • WhatsApp
  • React
  • Supabase
  • Dashboard UI
  • Usage Analytics
  • Role-Based Access
View Case Study
Manufacturer Sales · AI SaaS

FlowRMS Manufacturer Rep Operating System

A vertical SaaS operating layer for CRM, quotes, orders, commissions, and documents.

  • React
  • Node.js
  • Dashboard UI
  • CRM
  • ERP Workflows
  • AI Document Processing
  • Role-Based Access
View Case Study
What you get
  • Document ingestion and data cleanup
  • Retrieval pipelines with citations
  • Access control by team and role
  • Continuous content refresh and QA
Outcomes
  • Faster answers for teams and customers
  • Reduced dependency on subject-matter experts
  • Consistent, cite-backed responses
  • Higher adoption of internal knowledge
What we need from you
  • Access to the documents, SOPs, or knowledge sources
  • A sense of who will query the system and how
  • Any existing categorization or structure you have
  • Examples of common questions the system should answer
  • Permission rules if access needs to be role-based
  • A point of contact who owns the content
Getting started

How the engagement usually starts

Fixed-scope after audit

RAG Knowledge System Sprint

3–6 weeks

We audit the content, clean and structure the documents, build the retrieval pipeline, connect a conversational interface, and create an admin workflow so your team can keep the knowledge current.

Build a knowledge system See sprint details
Let's explore this

Want to explore RAG & Knowledge Systems for your business?

Start with a free AI Systems Audit. We will review your workflow, identify what is worth building, and recommend the right starting point.

Book an AI Systems AuditTalk to the team
MASK AIMASK AIMASK AI

Engineering-grade AI systems, automation workflows, agents, and software platforms for serious operators.

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  • info@mask-ai.co
  • +1 302 556 2712
  • Islamabad Office
    Plot 78, Street 6, I-10/3, Islamabad, Pakistan
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    8 The Green, Suite B, Dover, Delaware 19901, USA
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